Grand Ion Delemen Hotel, Genting Highlands
About the Hotel
Grand Ion Delemen Hotel, known as 'Hotel In The Sky', is one of Genting Highlands' most popular resort destinations, located only an hour's drive from Kuala Lumpur. This property has undergone a rebranding exercise to showcase itself as a family-friendly resort. It features a comfortable urban resort experience at an elevation of 6,000 feet. The hotel is recognized for its contributions to Malaysia’s tourism industry and is a recipient of the Malaysia Tourism Awards.
Location
Situated in Genting Highlands, the hotel is conveniently close to attractions like SkyWorld Theme Park and Chin Swee Cave Temple. Sultan Abdul Aziz Shah Airport is approximately 75 km away. The hotel provides hourly shuttle services to key destinations in the area, facilitating easy access for guests. It's a recommended base for travelers looking to explore the scenic beauty and entertainment offerings of the highlands.
Rooms
Each room is designed with comfort in mind, featuring ultra-comfy bedding and complimentary Wi-Fi. The hotel offers various accommodation options, including deluxe double rooms and spacious suites ideal for families. The Three-Bedroom Suite accommodates up to six guests, featuring a living room and kitchenette. Penthouse guests can enjoy exclusive access to a Jacuzzi for relaxation.
Eat & Drink
Grand Ion Delemen Hotel provides an extensive choice of dining options, with menus featuring local, western, Chinese, and Indian dishes. The on-site restaurant offers traditional Malaysian favorites like Nasi Lemak and dim sum. Guests can also indulge in a breakfast buffet or a la carte dining, and enjoy beautiful mountain views while dining. There's a focus on a colorful culinary journey with hospitable service.
Leisure & Business
The hotel offers numerous leisure facilities, including an indoor swimming pool, fitness center, and a karaoke room. Business travelers can utilize meeting spaces equipped with modern amenities and audio-visual support. Additionally, guests can enjoy activities like team-building programs and exciting challenges designed for all ages. Family-friendly options include a kid's playground and an arcade game zone.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Hiking
Guest Parking
- Electric kettle
- Dryer
Services
- Paid shuttle service
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
- Children's menu
- Children's pool
- Children's play area
- Game room
Spa & Leisure
- Indoor swimming pool
- Garden area
- Public Bath
Room features
- Air conditioning
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel is conveniently located close to First World Hotel Genting. The rooms have a nice layout but had some minor issues like malfunctioning electronics. The service was welcoming despite some language barriers. The location is accessible to First World but not ideal for families. The dining options were limited with repeated choices. The facilities overall were satisfactory.
The hotel had a mix of positives and negatives. The rooms were clean and comfy but had a delay in cleaning services. The service was a mix of extremely rude encounters and helpful and friendly staff. The location was quiet and far from attractions for some but fine for those with a vehicle. The dining was decent but could be improved, and the facilities were not specifically commented on.
The hotel's rooms were comfortable but fell short of expectations due to cleanliness issues. The transport service to First World Hotel was convenient with a booked shuttle. The on-site services were inconsistent, with some staff showing caring and thoughtful service while others seemed distracted and overpriced. The location, although in Genting Highlands, was not ideal for backpackers and lacked easy transportation options. The dining experience was mixed, offering a variety of food but with some crowding issues. The facilities were adequate but had room for improvement.
The hotel offers clean and quiet rooms, more like apartments. While there were some instances where rooms were left empty, the overall stay was pleasant. The service was supportive but slow at times. The location, although a bit far from other hotels, provides a tranquil atmosphere. The dining experience was average, with some issues in service. Overall, a decent option for a relaxed stay.